Service Uptime Guarantee in Web Hosting
We guarantee 99.9% network uptime for each and every web hosting account on our web servers. We take advantage of a high-tech cloud web hosting platform where every single part of the hosting service is addressed by a different group of web servers, therefore if one server fails, the remaining ones in the cluster will take over instantly. The cloud platform also lessens the overall load greatly, therefore the website hosting service is far more stable in comparison with a service where everything runs on one machine and your websites will perform in the best possible way. We furthermore have redundant Internet lines and diesel-powered backup generators to ensure that your websites will stay online no matter what. Software and hardware firewalls guarantee the correct operation of our machines in the case of DDoS attacks whereas in the case of any software problem, we have admins checking the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
When you use semi-dedicated server plans, you're going to take advantage of a 99.9% service uptime and you can just forget about any issues you may have experienced with other service providers. In contrast to the vast majority of hosting service providers, we do not manage everything on one server. As an alternative, every single part of the hosting service, including the file storage, e-mail messages, databases, Control Panel, statistics, and so forth., has its own clusters of web servers. If one machine fails, the others will take over, so your internet sites will not be affected. We employ an innovative load-balancing platform which ensures the optimal performance of both our servers and the internet sites accommodated on them. Various independent Internet providers and diesel generators are our backup in case of an infrastructural problem, while a team of qualified admins, which is available 24/7, watches the system in case of software issues. Using our Linux semi-dedicated packages, your internet websites will be up and running no matter what.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated packages come with a 99.9% hosting server and network uptime guarantee and routine maintenance procedures are included in the other .01% of the time. We check out each server thoroughly before we hand it over to the customer and we work with new hardware components to avoid any chance of hardware issues. Any unpredicted software issues are going to be resolved at once by our system admins as they monitor all web servers 24/7. To prevent infrastructural issues, our data center in downtown Chicago employs powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your sites are flooded, we can take action immediately and filter the excess traffic before it reaches your dedicated server and disrupts the proper operation of your web sites.