Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Hosting Control Panel you can find an in–depth Help Center section offering a ton of educational articles and commonly asked questions. They are answered by our support team of well–trained techs. Just fill in your question and our clever system will give you the best possible answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a selection of how–to video tutorials that visually demonstrate how you can handle a typical problem connected with your Linux web hosting packages account. You can find the training videos in the Help Center section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer support service with a sixty–minute ticket response guarantee. A group of trained tech support engineers will be online for you to answer all the queries that you could possibly have. During non–peak periods, an answer will be supplied in even less than 20 minutes.