Q: What exactly does web site migration imply and what does it entail?
A: The web site migration service offered by Westind Technologies LLC is completely free and involves transferring all your website files, databases and emails from your current provider to your brand new web hosting account with us. We will also revise all the settings required for your web sites to be fully operational on our ultra–modern cloud hosting platform.Our techs are completely capable of transferring just about any site. With years of practical experience behind their backs, they’re experts in the inner workings of our web hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–built web application with plenty of custom libraries is as easy as transferring a simple WordPress–based blog.
Q: How much time will it take for my web site to be moved to your platform?
A: While we cannot give you an exact time window, since there are lots of factors, including the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will do our very best to move your site within 48h, and in certain cases – within 24h (when the content is not large).
Q: What details will I have to give to your Website Migration Department?
A: Yep. We will need the name of the website that you want us to move. We will also need a means to log into your old web hosting account so that we can get the files associated with your web site.
Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
Q: Will my website be offline during the migration?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. As soon as the migration is done, we’ll make sure that everything is working correctly and that the integrity of your data is not jeopardized prior to notifying you that the migration is finished. Then we will tell you how to transfer the domain name to your web hosting account with us and how to modify the DNS settings.
Q: Will my old web hosting provider need to provide any info/assistance?
A: Nope. Aside from your login credentials for the Control Panel, we do not require anything. We’ll never get in touch with your hosting provider. They will not know anything about the migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–based web hosting platforms. In essence, if we can obtain access to your Control Panel, we’ll be able to transfer your website.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.