Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Warranty

  • Our tech assistance crew is present nonstop to take care of every one of your assistance inquiries. Each ticket you send to us is going to be addressed within less than sixty minutes. If your case requires assistance from one of our administrators, we’ll forward the ticket to the technician on shift and will inform you that the situation is being resolved.

  • Top quality support service

  • Professional Technical Support Service

  • We give you round the clock tech support through a lightning fast ticket solution built into your Control Panel. You can easily write to us at any time about any of the software packages that come installed in advance on the virtual server, including the desired OS, the server management panel and our in–house designed Hosting Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Hosting Control Panel that will come gratis with the virtual server, you’ll discover an informative Help zone, containing all you need to learn about maintaining your websites and software packages. We have included a wide array of how–to content articles and video guides that present the important web site maintenance responsibilities in an easy to read form.