A 99.9% Server Uptime
The major benefit of establishing your own web hosting platform is that you do not need to be worried about compatibility issues – you set up a specific set of software applications in such a manner so as to be compatible with a specific set of hardware parts. The outcome is something even more stable and dependable, as there are much less possible risks of failure. We’ve set up our cloud hosting system atop tried and tested hardware elements plus a seriously customized version of SELinux in order to create a totally secure home for your own personal websites.
This is the reason why, with each of our Linux web hosting packages packages we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is crucial that you also build your own network infrastructure. This is the reason why we built a custom–configured internal network in each one of our data center facilities. Relying on top–class Juniper switches and routers, our internal network allows for faster–than–the–speed–of–sound data transfer rates and is also fully redundant.
This way you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, regardless of which web hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned cash on the line, you cannot feel really secure. This is exactly why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel pleased with our hosting service or in case you need to use a bit more powerful hosting solution, like a Linux VPS packages or a Linux dedicated servers hosting packages – we’ll give you your money back in full, with no obscure costs or refund taxes.
24/7 Technical Support
If you have ever been forced to wait for hours for a reply, you know how annoying this can be, even more so when your site is on the line. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be here for you and they will reply to you within one hour. And the best part is that their average ticket response time is well under 20 minutes!