Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction guarantee with all of our Linux web hosting packages packages, meaning each advice inquiry you post will be responded to within one hour max. Our support crew members are taught to rapidly remedy any case and to present you with well–timed information on any issue that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our team of technicians will be on–line for you 24x7x365 to reply to all your enquiries and to remedy any concern that you may have. You will be able to open a help and support ticket from your Hosting Control Panel or send us an e–mail message anytime. In addition, on working days, you are able to ring us or use the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel has an extensive know–how base that is integrated into all sections. In each part, you will find a Help button that will load for you a selection of step–by–step online classes on how to apply a selected feature or perform a selected action. Also, we have produced educational video tutorials so you’re able to get a better idea of the Control Panel’s interface.