1 hour ticket response
We are specialized in supplying a quick and proper answer to every tech support ticket posted by a user. Our skilled customer service technicians will examine your question and will think of the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average response time has proved to be twenty minutes.
A Top–Quality Help Desk Support Service
We have a team of web hosting support techs who are eager to answer all your queries whenever you are in need of assistance. Most of our help desk support team members have several years of experience in the Linux web hosting packages sphere, which suggests that you can always count on fast and appropriate answers to your queries.
An Easy–to–Navigate Help Center Section
Included in the Hosting Control Panel is an easy–to–navigate Help Center section, which offers you a variety of sources of information. You can search through a frequently updated knowledgebase offering web hosting account management articles and web site administration articles, watch the instructional video tutorials or browse our F.A.Q. database.