A live chat is a real-time way of communication between a web hosting supplier's support team and its clients. It's a very efficient way to get some info about the hosting services or have some problem resolved because you are talking with a live agent. The benefits of using a real-time chat service instead of calling or opening a trouble ticket are the low chance of errors at the time you exchange info such as usernames or domain names, the more rapid response time as the communication is real-time as well as the fact that you don't need to stay on the chat constantly - you'll be able to do something else while the agent investigates the issue in question. In addition, you can connect with a live chat room from any kind of computer that is connected to the web, avoiding the phone fees that you'll need to pay in case you're calling to a different country.

Live Chat Support in Web Hosting

We provide a live chat support service for all of the Linux web hosting packages that we offer and we will support you with almost everything in real time. If you don't have an account with us yet, we're able to give you more info about the plans to help you to pick the most appropriate plan. In case you are an active client, we can help you with any general or billing matter and with lots of common tech issues, for instance an e-mail address installation in a desktop e-mail client. In case you can't call us for whatever reason or you are in a country where we don't have a local telephone number, the live chat will be the best way to contact us. Needless to say, some troubles need more time to examine and test, so you'll need to open a support ticket to our technicians, still, we can save your time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we offer with all of our Linux semi-dedicated packages, you'll be able to find the answers for any questions you have or get numerous troubles resolved without delay. The chat service is online every single day, so that you are able to speak to an agent even on holidays and weekends. If you are unsure which package would be better for your sites or if our state-of-the-art cloud hosting platform covers some system requirements, you can come on our live chat prior to purchasing anything. If you are an existing customer, you can get more details about billing issues, account settings and a variety of common tech troubles you may encounter, for instance when you can't set up an email account in a client on your personal computer. The live chat can save you a lot of time regardless where you are or when you contact us.